At Bitsy & Buddy Designs, we take pride in offering personalized products that truly reflect your unique style and preferences. Our process is designed to ensure that each item is crafted to your exact specifications, providing a personal touch to every piece. Here’s a brief overview of how our personalization process works:

1. Order Confirmation: Once you place your order, you will receive a confirmation email that includes details of your purchase along with a link to submit your personalization information.
2. Provide Personalization Details: Please be patient with us as we work through the personalized options for your product. It is crucial that you provide us with the necessary details as soon as possible, as we cannot begin crafting your order without them. You will need to fill out the personalization form linked in the confirmation email.
3. Customization Phase: After we receive your personalization details, our skilled team will start working on your order. This step ensures that every item meets our high standards of quality and craftsmanship.
4. Production Timeline: Please allow 2-3 weeks for the completion of your personalized item. This timeframe accounts for the meticulous attention to detail and care that goes into creating each piece.
5. Shipping Notification: Once your order is completed, you will receive a shipping notification email. This email will include tracking information to help you monitor the delivery of your customized product.

Important Note: Because all our products involve customer personalization, it is essential to submit your details promptly. We appreciate your understanding and patience as we work to deliver a product that perfectly reflects your vision.

Thank you for choosing Bitsy & Buddy Designs. We are excited to craft a personalized item that you’ll cherish for years to come!